PROFESSIONAL SERVICES

Splunk delivers tangible benefits to a major petroleum corporation

Implementing Splunk can deliver step operational changes as well as bottom-line benefits to organizations that are dependent on timely access to accurate business intelligence.

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Client:
Major Oil Company
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Budget:
$35,000
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Duration:
2 Weeks
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Team Size:
1

A major multinational petroleum corporation needed to gain accurate, real-time insights into the networking and compute performance of systems used by its engineers and geologists. These compute clusters are critical for visualizing ground geology and determining drill sites during offshore operations. The company required a reliable way to monitor these systems to ensure seamless data transmission between offshore and onshore sites.

Challenge
    • Critical Operational Risks: Drilling is a highly time-sensitive process, and operations risked severe interruptions due to unforeseen network delays and fundamental lacks of usable data.
    • Complex, Unstructured Data: Incoming performance data from multiple sources—including Windows and network performance logs—was largely unstructured, making it difficult to correlate and interrogate.
    • Failed Legacy Approaches: Analysts at the corporation spent nearly two years attempting to resolve the network visibility issues using traditional ETL (Extract, Transform, Load) tools, but were unable to effectively structure the data for actionable business intelligence.
    • Solution

    Working with professional services partner Conducive, the corporation implemented Splunk to transform its unstructured data into a comprehensive operational overview.

    • Rapid Data Ingestion: Splunk was deployed to pull and index unstructured log files directly from the diverse IT infrastructure without the need to define fields prior to storage.
    • Time-Stamped Correlation: Information from various sources was seamlessly interleaved and correlated based on time stamps to build an accurate picture of network and compute performance.
    • Custom Dashboards: Using Splunk’s Search Processing Language (SPL) and GUI, the team built highly customizable dashboards. This gave users a high-level performance overview while allowing them to drill down into the granular details of performance bottlenecks.

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    Results
    • Rapid Time-to-Value: The entire Splunk solution was successfully implemented and delivering actionable business intelligence in just four days.
    • Significant Cost Savings: The company successfully avoided the heavy expense of adding extra network capacity via a satellite link. Splunk's deep-dive data interrogation revealed that 50% of the network bandwidth was actually being consumed by off-duty employees streaming YouTube.
    • Proactive Problem Solving: The IT and operations teams can now pinpoint under-performing systems and identify the root causes of network slowdowns before they impact field activity.
    • Maintained Momentum: By transforming their data pipeline, the corporation improved overall productivity,reduced unnecessary operational costs, and ensured that time-critical offshore drilling operations proceeded without data-related interruptions.

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